Check How Your Wallet Details Are Handled
Under this policy we collect what your account needs to work: your name, date of birth, mobile number, email, the wallet number behind your bKash, Nagad or Rocket transfers, plus device type, browser and IP address. We also keep a record of the games and cricket
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markets you open. Payment references are stored so a disputed transfer can be traced back to the wallet app that sent it. Your wallet PIN and any card security code are never stored on our side. How long a record stays depends on the rules that
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apply where you live. Transaction and identity records are held for the period our accounting and fraud checks require, then deleted or anonymised. Gameplay logs stay longer only while a query, chargeback or regulatory request is still open. What we do with your details is narrow.
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We use them to run the account, verify a withdrawal, answer a support message, spot duplicate or automated accounts, and meet the reporting duties of the jurisdiction you are in. We do not sell personal data. Sharing is limited to payment processors and identity-check providers who
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need the minimum to complete one step, and to authorities where a lawful request is served. Privacy law differs by country, so not every right described below is available everywhere. Where you are eligible to hold an account, you can ask what we hold, request a
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correction, or ask for deletion of records we are not required to keep. Access to the service, and to these requests, depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.